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CustomerRelationship tagged articles

As modern day businesses flourish and rise, their customer base increases manifold. Most firms have thousands of customers waiting to get in touch for queries, complaints or even general information. Hiring a staff to entertain these customers doesn’t only require hard work, it also costs a fortune. However, communication with the customer is of prime importance. This phenomenon has given rise to BPOs that specialize in customer experience solutions and customer relationship management.
At earlier days people look at banks as a safe place to deposit money there. But now bank is not only a place for saving but also gives you lot of other services like money transfer, fixed deposit and different types of loan. All it becomes possible due to revolution in banking sector. Now there are many jobs available in banking sector.
Customer relationship management is a term applied to processes implemented by a company to handle its contact with its customers.